A literature review about innovation related to product-service system

ICT-Enabled Service Innovation in Human-Centered Service Systems: A Systematic Literature Review

In numerous studies, information and communications technology (ICT) has been shown to be an enabler of service innovations in human-centered service systems (HCSSs). The resulting findings, however, have not been presented in a systematic way. Therefore, we present an integrated and representative overview of the literature on ICT-enabled service innovation in HCSSs. To show the existing findi...

Service System Innovation

Service innovation has been discussed by many authors, but usually not from a system perspective. Recent literature about service systems and service innovation stresses multi-partner commercial offerings, ecosystems of interacting suppliers and consumers, globalization, and the changing nature of advanced economies. Interesting as these large-scale topics are, discussions at that level tend to...

Innovation Theory: A review of the literature

Being Innovative About Service Innovation: Service, Design and Digitalization

Moving beyond questions about “services” and “the services economy,” this panel considers fresh ways of thinking about service innovation in the era of pervasive digitization. Panelists will argue that our understanding of digital services and products is radically transformed if we consider all exchanges to be service-for-service exchanges in which customers and suppliers co-create value in ex...

What Do We Know About Enhancing Creativity and Innovation? A Review of Literature

Several authors have examined the relationship among individuals in the workplace. Theresa Amabile has produced the most empirical research, exploring both personal characteristics and the interaction among people in the work environment. Other researchers considered the interaction process among workers and their personal and combined characteristics. Some authors considered the way groups int...